What company has the highest NPS score?

Net Promoter Score benchmarks for top brands

Furthermore, What is Apple’s NPS score?

Apple’s Net Promoter Score (NPS) is a 54 with 68% Promoters, 18% Passives, and 14% Detractors. Net Promoter Score tracks whether Apple’s customers would recommend using the product based on a scale of -100 to 100.

Then, What is Tesla’s NPS? Tesla’s NPS is an astounding 96.

What is Netflix NPS? Netflix’s Net Promoter Score (NPS) is a 52 with 64% Promoters, 24% Passives, and 12% Detractors. Net Promoter Score tracks whether Netflix’s customers would recommend using the product based on a scale of -100 to 100.

Therefore, What is Amazon’s NPS? Amazon’s Net Promoter Score (NPS) is a 53 with 68% Promoters, 17% Passives, and 15% Detractors. Net Promoter Score tracks whether Amazon’s customers would recommend using the product based on a scale of -100 to 100.

What is Disney’s NPS score?

The Walt Disney Company’s Net Promoter Score (NPS) is a 44 with 63% Promoters, 18% Passives, and 19% Detractors. Net Promoter Score tracks whether The Walt Disney Company’s customers would recommend using the product based on a scale of -100 to 100.

What is Walmart’s NPS?

Walmart’s Net Promoter Score (NPS) is a 14 with 47% Promoters, 20% Passives, and 33% Detractors. Net Promoter Score tracks whether Walmart’s customers would recommend using the product based on a scale of -100 to 100.

Does Google use NPS?

Google’s Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether Google’s customers would recommend using the product based on a scale of -100 to 100.

Is 37 a good NPS?

50 and above is excellent, and 70 and above is the best of the best, although achieving either of these is both outstanding and rare. Since there isn’t a universal standard for NPS, most companies compare their scores to other businesses in their industry.

What is Uber’s NPS?

Uber’s Net Promoter Score (NPS) is a 27 with 51% Promoters, 25% Passives, and 24% Detractors. Net Promoter Score tracks whether Uber’s customers would recommend using the product based on a scale of -100 to 100.

What is Spotify’s NPS?

Spotify’s Net Promoter Score (NPS) is a 56 with 69% Promoters, 18% Passives, and 13% Detractors. Net Promoter Score tracks whether Spotify’s customers would recommend using the product based on a scale of -100 to 100.

What is Costco’s NPS?

Costco’s Net Promoter Score (NPS) is a 59 with 72% Promoters, 15% Passives, and 13% Detractors. Net Promoter Score tracks whether Costco’s customers would recommend using the product based on a scale of -100 to 100.

What is Google’s eNPS?

Google’s Employee Net Promoter Score (eNPS) is 38, as rated by 3805 employees. Employee Net Promoter Score tracks Google employees’ answers to this question: On a scale from 0-10, how likely are you to recommend working at Google to a friend?

What is Starbucks NPS?

Starbucks’s Net Promoter Score (NPS) is a 38 with 57% Promoters, 24% Passives, and 19% Detractors. Net Promoter Score tracks whether Starbucks’s customers would recommend using the product based on a scale of -100 to 100.

What is Amazon NPS?

Amazon’s Net Promoter Score (NPS) is a 53 with 68% Promoters, 17% Passives, and 15% Detractors. Net Promoter Score tracks whether Amazon’s customers would recommend using the product based on a scale of -100 to 100.

What is targets net promoter score?

Target’s Net Promoter Score (NPS) is a 50 with 66% Promoters, 18% Passives, and 16% Detractors. Net Promoter Score tracks whether Target’s customers would recommend using the product based on a scale of -100 to 100.

What is eBay’s NPS score?

eBay’s Net Promoter Score (NPS) is a -3 with 39% Promoters, 19% Passives, and 42% Detractors. Net Promoter Score tracks whether eBay’s customers would recommend using the product based on a scale of -100 to 100.

What is a bad NPS?

If your NPS score is between 30 to 40, you have a good NPS score. You may be far away from the leaders with scores such as 55, 60, etc. But if your score is 25 or even below, it’s considered as bad NPS score. You need to convert your detractors into promoters.

How does excel calculate NPS?

How to calculate NPS in Excel:

1. Add up the promoters – those who scored 9 and 10.
2. Add up the detractors – those with responses 0 to 6 (included)
3. To calculate the percentage, divide the number of promoters by the total number of responses.
4. Repeat this process for detractors.

Is 50 a good NPS score?

In an absolute sense, an NPS score over 50 is considered above average. If you are looking to benchmark your score with the relative method, an above-average score can range from 0 – 40+ depending on the industry.

Which is better Uber or Lyft for customers?

While both services look identical, there are major differences. Uber is richer in features and available in more cities. Yet Lyft is more transparent in its receipts about the details of a trip, which can help consumers understand when prices increase; Uber’s opaque receipts could leave people perplexed.

How much market share does Uber have?

Despite being almost synonymous with the ridesharing industry, Uber’s share of the U.S. market has been declining, falling from 74 percent in September 2017 to 69 percent in July 2021.

Does Spotify have a good reputation?

Simply put, Spotify is an excellent streaming music service that wins PCMag Editors’ Choice award. It has tons of great music, exclusive tunes, and podcasts, all of which combine to make it a top pick for streaming music and more pop culture-related content.

Where is Spotify most popular?

As of 2019, Europe accounted for more Spotify users than any other region in the world, with around 95 million monthly active users. The popular Swedish streaming service also had strong markets in both North America and Latin America, which accounted for 27 and 22 percent of Spotify’s total MAUs respectively.

Which music streaming service has the most songs?

With a significant gap, Apple Music and Tidal then follow behind with 70 million tracks, as well as Spotify and Amazon Music with 60 million songs each.

The most songs.

• Feb 3, 2021