Why are Thunderbolt accessories not supported on this Mac?

In this case the message you’ll see on an Apple system running macOS is: “Cannot use the Thunderbolt 3 accessory please connect the accessory to a thunderbolt port on this Mac.” This error message is triggered because the cable is not a Thunderbolt 3 cable, but it’s plugged into a Thunderbolt 3 port.

Thereof, How do I activate Thunderbolt port on Mac?

After your reboot, click Apple () in the menu bar, hold the Option (⌥) key, and click System Information. Click Thunderbolt under the Hardware section, and ensure that your connected Thunderbolt 3 device is being recognized as a supported device instead of an unsupported device.

Accordingly, How do I update my Thunderbolt driver Mac?

  1. Shut down your Mac. Unplug Thunderbolt display.
  2. Boot back up, with your Mac lid/screen open (with Thunderbolt display still unplugged).
  3. Plug in your Thunderbolt display. Run the update/installer. Installer will prompt a restart.
  4. Restart.

How do I update my Thunderbolt drivers? Select Get software and drivers, enter your computer model number (located on the computer service label), and then select Find my product. Click the link for your specific computer, select your operating system, and then download the latest.

Also know Why is my Mac not detecting displays?

Go to System Preferences > Displays, click Scaled and hold down the Option key to show and select the Detect Displays button. Go to System Preferences > Displays and check the resolution and brightness settings. Also, check the display cable connections, and update adapter software if applicable.

How do I know if my Thunderbolt 3 port is working? How do i find out if my computer, display or cable is Thunderbolt™ capable? The port’s appearance is physically the same as miniDP (DisplayPort™). To confirm you have a Thunderbolt™ port on your computer, display, or cable check for the Thunderbolt™ symbol next to or above the port or connector.

How do I know which Thunderbolt driver I have?

  1. In the Windows 10 taskbar type Thunderbolt.
  2. In the taskbar right-click the blue and white Lighting bolt Icon and click About.
  3. A window named Details will appear. Firmware will be under NVM Firmware Version.

Where is Thunderbolt in Device Manager?


How do I identify a working Thunderbolt port in a Windows operating system?

  1. Click Control Panel.
  2. Click Hardware and Sound.
  3. Click Device Manager.
  4. Double-click Chipset and check under the PCI Express Root to see if all your Thunderbolt connections are functioning correctly.

How do I know what Thunderbolt Firmware my Mac has?

Thunderbolt Firmware Version

Click on “System Report” from above “About This Mac,” and navigate to the “Thunderbolt” section. Click on “Thunderbolt Bus 0” or “Thunderbolt Bus 1” if you have 4-port Thunderbolt 3 Mac. Check the “Firmware Version” under Thunderbolt Bus.

How can I tell if my Thunderbolt 3 port is working?

Check the documentation for your PC

One way to tell if your Windows PC supports Thunderbolt 3 is to check the manual and other documentation. If the computer supports Thunderbolt 3 this will typically be a main feature listed in the manual and on the product page for the computer on the manufacturer’s website.

What is the latest version of Thunderbolt?

Intel introduced Thunderbolt 4 in their latest 11th Gen Intel Core processor family (codename Tiger Lake). Here’s a quick breakdown of some of the features Intel says users can expect: An increase in the minimum video and data requirements provided by host devices through Thunderbolt 4.

How do I get my Mac to recognize my third monitor?

On your Mac, choose Apple menu > System Preferences, click Displays, then click Display. Click the Detect Displays button. (You may need to press the Option key to see the Detect Displays button.)

Why is my monitor saying no signal?

If Monitor Displays “NO SIGNAL” or “SELF TEST” – this means that your computer monitor is working properly but isn’t getting a signal from the computer. Start troubleshooting your issue by ensuring that both ends of the video cable that goes between your computer and your monitor are pushed in the whole way.

Where is the Detect Displays button on Mac?

On your Mac, choose Apple menu > System Preferences, then click Displays . Click the Detect Displays button. (You may need to press the Option key to see the Detect Displays button.)

How do I test my Macbook Pro Thunderbolt port?

Verify that the device appears in System Information: On your Mac, choose Apple menu > About This Mac. In the overview that appears, click the System Report button. In the window that appears, see if the Thunderbolt device is listed below Hardware in the list on the left.

How do I reset my Mac Thunderbolt port?

Shut down the Mac. Plug in a MagSafe or USB-C power adapter to a power source and to your computer. On the Mac’s built-in keyboard, press the left side Shift-Control-Option keys and the power button simultaneously. Release all the keys and the power button at the same time.

How do I update Thunderbolt dock firmware?

Open the Thunderbolt Control Center Application (The software can be downloaded and installed through the Microsoft Store.) Set up the Dell Thunderbolt Cable to the Dell Thunderbolt Dock to be connected only once or always, and then click on OK to apply the changes.

How do I update my dock drivers?


Use the Surface Dock Firmware Update

  1. Go to Download Surface Tools for IT.
  2. Select Download.
  3. Under Choose the download you want, select the latest version of the Surface Dock Firmware Update. …
  4. Select Next and follow the rest of the instructions to install the update.

How do I check my Intel Thunderbolt controller driver version?


To check which version of the Thunderbolt™ software, NVM firmware, and drivers you are running, do the following:

  1. Click Start.
  2. Type Thunderbolt and click on the search result.
  3. In the system tray, right-click the Thunderbolt icon.
  4. Click Settings > Details.

How do I know if my Thunderbolt port is working?


How do I identify a working Thunderbolt port in a Windows operating system?

  1. Click Control Panel.
  2. Click Hardware and Sound.
  3. Click Device Manager.
  4. Double-click Chipset and check under the PCI Express Root to see if all your Thunderbolt connections are functioning correctly.

How do I update the firmware on my Mac Boot ROM?


Update Your Firmware The Easy Way

  1. Go to the Apple menu in the main menu bar and choose Software Update. …
  2. A small window opens whilst your Mac checks to see if any software updates are available. …
  3. The next screen displays any software and firmware updates found.

How do I find my EFI firmware Mac?

You can check what EFI version your system is running by clicking on the Apple menu and selecting About This Mac > System Report > Hardware. In the hardware overview section macOS displays the Model Identifier, the Boot ROM version and the SMC version number your Mac is running.

How do I find firmware on Mac?

To access your MacBook’s Open Firmware, you must first shut off your computer. Then turn it back on, holding down the “Command,” “Option,” “0” and “F” keys simultaneously as the machine boots to access the Open Firmware interface.

Don’t forget to share this post!

Was this helpful?

Leave a Comment

Your email address will not be published. Required fields are marked *