Reinstall the Application
You are trying to access the Facebook Marketplace on the mobile and facing the Marketplace problem then uninstalling and reinstalling the app may solve the problem. You should navigate to the App Store if you own an iPhone or PlayStore if you own an Android device.
Hence, How do I get a refund on Facebook Marketplace?
Requesting a Refund from Marketplace purchase
- Go to My Account > Purchase History.
- From your order history, select the correct order.
- “Request a Refund”.
- Then fill out the refund order form.
- Marketplace Support will request information once the refund request is generated.
Consequently, Why can’t I use Facebook Marketplace? If you don’t see Marketplace when logged into Facebook, try logging out and back in, or reinstalling the app. Facebook Marketplace is only available to users 18 and older in supported countries. Visit Insider’s Tech Reference library for more stories.
Why is Marketplace not available to me? If your home address on your Facebook profile is set to a country that isn’t supported, the Facebook Marketplace icon doesn’t appear. You’re in an unsupported country. Traveling to a country that isn’t supported by Facebook Marketplace may also cause the option to disappear from the Facebook site and apps.
In addition, Why does my Facebook Marketplace not load? You need to clear both cookies and cache of your Facebook app if the Marketplace is not loading. Here’s how you can do this: Open your Facebook, tap on Settings > Account Settings > Browser to find cache cleaner. Click on Clear Data.
Can you get your money back if scammed on Facebook Marketplace?
Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).
Will Facebook refund my money if I was scammed on Marketplace?
If after contacting the seller you get no answer or they refuse to help, you can contact Facebook and request a refund. For individual sellers you can contact Facebook after 3 days. For stores you have to wait 2 days.
What can you do if you get scammed on Facebook Marketplace?
What should you do if you have been scammed?
- Immediately report the scammer.
- Block the seller.
- You can also contact the likes of PayPal through Buyer Protection if you have used their payment methods, to try and get your money back.
Can you sell on Facebook Marketplace without an account?
Anyone can sell an item on Marketplace as long as Facebook approves the listing, based on its Commerce Policies. You don’t need a separate Marketplace account to start—you’re able to make your first sale through your personal or business account. To create your first listing, click on the Marketplace icon.
How do I get unbanned from Marketplace?
Go to the appeal form and fill in the required fields, your name, and the detailed issue. After completing your form, press submit. A notification message will tell you, “Form was submitted” successfully, and you will get a notification within 1-2 business days.
How do I clear my Marketplace cache?
On the Account Settings page, scroll down and tap the ‘Browser’ item. The browser item only has one option; Clear data. Tap it and your data will be cleared immediately.
Can you clear cache on Facebook?
Just follow these five steps.
Find Facebook in the apps list and select it. It may be in the recent apps, or the user may need to select “Show All” to locate it. Press “Storage” or “Storage & Cache,” depending on the Android version. Simply select “Clear Cache.”
Can you get scammed on Facebook Marketplace?
Plenty of people use Facebook Marketplace successfully. It is an effective way to find local sales in your area, but not all exchanges are “safe.” Is it risky to try buying or selling on Facebook Marketplace? Scams will inevitably be much more common on platforms like these than in a traditional retail setting.
How do I report a Marketplace scammer?
To report a buyer
- Navigate to Marketplace.
- Click on Selling in the upper left.
- Click the message between you and the buyer (click Show Listings to the right of Sold if you’ve already marked the post as Sold)
- Click the three dots in the top right of the message box.
- Click Report Buyer.
- Follow the on-screen instructions.
What can you do if you get scammed?
Report a scam that happened with an online seller or a payment transfer system to the company’s fraud department. If you used your credit card or bank account to pay a scammer, report it to the card issuer or bank. Also report scams to the major credit reporting agencies.
Can you report a buyer on Facebook Marketplace?
Click the message between you and the buyer. If you can’t find the message, click See More. Click . Click Report Buyer.
How do you know if a buyer is scamming you on Facebook Marketplace?
Some common scams to look out for include:
- Defective Items. It’s sometimes difficult to tell in pictures if an item is broken, especially with electronics.
- Bootleg Items.
- Stolen Goods.
- Robbery.
- Phishing Scams.
- Inspect the Product.
- Meet in Public Place.
- Read User Ratings.
How do you know if a Facebook Marketplace seller is legit?
If you want to buy an item on the Facebook Marketplace, you must have a Facebook profile. A legitimate buyer will have a robust profile, while a scam artist likely will have a skeletal profile created recently. Some users’ privacy settings may limit the amount of information you can glean from their profile.
Does Facebook Marketplace charge a fee?
Does Facebook charge for Marketplace? No. Unlike other marketplaces, Facebook Marketplace charges no listing fees.
How much does it cost to sell on Facebook?
It costs nothing for individuals to sell on Facebook Marketplace, and there’s no fee to join Facebook or Facebook Marketplace. If you operate on Facebook Marketplace as a merchant, there is a 5% fee on all transactions, with a minimum charge of $0.40.
How long does a Marketplace ban last?
The terms and conditions of the marketplace specify the number of times you are supposed to use a specific segment. Suspending of this type is not permanent and might take a couple of 30 days for your account to be active again.
What does clearing cache?
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
What is a cache and what does it do?
A cache — pronounced CASH — is hardware or software that is used to store something, usually data, temporarily in a computing environment. It is a small amount of faster, more expensive memory used to improve the performance of recently or frequently accessed data.
How do I clear the marketplace cache on my iPhone?
To clear the Facebook app’s cache on your iPhone, you can head into the app’s “Settings & Privacy” menu to clear its browser cache, and delete and reinstall the app to fully clear its cached data.